Your watercooler was never like this

I’ve been using Twit­ter for the bet­ter part of the year and for the most part, it’s been fun. With time, Twit­ter grew in sig­nif­i­cance and over­took email, IM, blog­ging, and photo-sharing as a prin­ci­pal means of com­mu­ni­ca­tion and expres­sion. I find there’s a cer­tain ele­gance and chal­lenge to express­ing your­self in 140 char­ac­ters or less and even more so when it takes 2 or 3 suc­cint mes­sages to com­plete your thoughts.

Recently, com­mu­ni­cat­ing on Twit­ter has gained addi­tional impor­tance as it’s helped me and my friends get things done, in real life.

When Per­mis­sion Mar­ket­ing meets the Cluetrain

I teach a class on Social Media at the Uni­ver­sity of Miami School of Com­mu­ni­ca­tion. With the stu­dents, we spoke about get­ting some local blog­gers to meet the class and talk about their expe­ri­ences. After a quick tweet to local blog­gers , @vicequeenmaria, @cgranier, @dearYvette and @Fanless expressed inter­est. Two weeks later, we enjoyed pizza and soft drinks over an excel­lent con­ver­sa­tion on blog­ging and Twit­ter. Based on that dis­cus­sion, a music blog­ger who I con­tacted through Face­book got started on Twit­ter as @bangthebox.

“Twit­ter is where Per­mis­sion Mar­ket­ing meets the Clue­train Man­i­festo; you opt-in to a great con­ver­sa­tion”–Alex de Car­valho

Could this meetup have been orga­nized another way, say, through Face­book? Of course. But just send­ing a sin­gle mes­sage on Twit­ter and get­ting a quasi-immediate response from inter­ested par­ties was eas­ier and less of a com­mit­ment for all. Rather than hav­ing to opt-out by reply­ing to a mes­sage from me in Face­book, local blog­gers could opt-in by express­ing their inter­est in the request I had sent.

To extend this prin­ci­ple fur­ther, when you fol­low some­one, you are opting-in to get their tweets. When you par­tic­i­pate in your friends’ time­line, you have opted-in to a great con­ver­sa­tion with the peo­ple that you have cho­sen to fol­low. It can’t get more spam-free than this. This under­scores a sec­ond prin­ci­ple, that “My social media is not your social media”, which I’ll blog later.

Intro­duc­tions

Another exam­ple occurred through direct, pri­vate mes­sag­ing on Twit­ter. @technosailor con­tacted me to ask if I or some­one I knew would be inter­ested in guest writ­ing on his blog, in Span­ish. I rec­om­mended @cgranier and a fort­night later, they were col­lab­o­rat­ing. To be fair, the ini­tial direct mes­sages were through Twit­ter and the intro­duc­tion was through email (I haven’t man­aged to get email com­pletely out of my life, yet ;)

And I think this earned me a round of drinks ;)

Fundrais­ing

The last exam­ple is per­haps the most sig­nif­i­cant, since it entails rais­ing funds* for Bar­Camp­Mi­ami in Feb­ru­ary 2008. I sent a quick tweet on how Bar­Camp was shap­ing up and six hours later had signed up an addi­tional spon­sor (not count­ing my own com­pany). And ten min­utes after that tweet, two more spon­sors came on board, @hyku and @sass. I still need six more spon­sors, which I’ll do in a more tra­di­tional way, but it was great to quickly get an ini­tial set of spon­sors “who get it” on board. I may try a fundrais­ing request on Seesmic first before I con­tact some of the big­ger local com­pa­nies in Miami.

*Note: Bar­Camp­Mi­ami spon­sor­ship is a flat $250 per spon­sor.

The Water­cooler (Twittercooler?)

At the work­place, Twit­ter is slower to catch on. A cou­ple of my col­leagues are semi-active and we sig­nal each other through Twit­ter, but I sus­pect my vol­ume of tweets can be hard to keep up with unless they’ve grabbed my RSS feed. Even so, since most of it is time sen­si­tive, tweets can lose con­text when read much later. But that’s what it’s like at the water­cooler, “you had to be there”.

And when I was there, I got break­ing news on Twit­ter about the earth­quake last week (the “twit­terquake”), Brazil host­ing the World Cup in 2014 and the Red Sox sweep, which occurred dur­ing the FOWA Miami Geek Din­ner.

On a more daily basis, I get excel­lent link rec­om­men­da­tion from @scobleslinkblog and oth­ers, a chance to meet up when trav­el­ling, as I did with @leahjones, @gapingvoid and @hyku in Chicago, get­ting ques­tions answered, sending/receiving beta (and alpha) invites, for exam­ple, for Seesmic and for Mailplane, and just plain socializing.

You water­cooler was never like this :)

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  • @conniereece with time we may find more uses for Twitter and we may get better at getting things done with it. I think that point will come when more of our friends start using it.

    @balou I've also met people from all over and particularly from Brazil using Twitter. I look forward to our Tweetup coming up soon!

    @vicequeenmaria you've really embraced Twitter and Seesmic and it's great to see you building freindships on-line and off with these channels

    @nicolau hopefully this will help cut out e-mail altogether ;)
  • I think now that we all have some experience onTwitter and have figured out how it fits into our online activity it is definitely playing a bigger role in our lives.

    What has me excited about this service, even in spite of all it's quirks, is that it's really what we have been talking about along now and that is "rss as email"
  • Great thoughts, Alex. I was skeptical about Twitter at first, but when I learned how to use it in a practical and fun way, it became a catalyst. It's especially important when you work in a rather reclusive way, so you NEED a virtual watercooler to stay in touch with people on a continual basis. I think seesmic is going to take this to the next level.

    I agree, 140 characters is actually a great test in communication skills. It makes you think twice about what you're going to say.
  • Balou
    Excellent post. While I sometimes find myself frustrated at the Twitter technology (time lag, downtime, etc), the benefits of being able to connect and communicate with people outside of my immediate circle outweighs all that. I currently have Twitter friends from Mexico, Argentina, UK, and all over the states. People I would otherwise never have "met" had it not been for Twitter.
  • Great post, Alex. I was leading a session at the Austin Social Media Workshop yesterday and referenced Twitter as my "virtual water cooler." The specific examples of how you've used Twitter are similar to mine. I have yet to find anything that comes close to dragging me away from Twitter; it's been profoundly useful as well as enjoyable.

    Good luck w/ BarCampMiami! I enjoyed getting to meet you at BlogOrlando and trust our paths will cross again at another conference.
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