Comments on: Self Replicating Awesomeness: The Marketing of No Marketing panel at SXSW http://alexdc.org/2008/03/self-replicatin.html Wed, 03 Feb 2010 10:48:14 +0000 hourly 1 By: Self Replicating Awesomeness: The Marketing of No Marketing panel at SXSW | alex de carvalho http://alexdc.org/2008/03/self-replicatin.html/comment-page-1#comment-312 Self Replicating Awesomeness: The Marketing of No Marketing panel at SXSW | alex de carvalho Wed, 11 Jun 2008 18:26:42 +0000 http://alexdc.org/self-replicating-awesomeness-the-marketing-of-no-marketing-panel-at-sxsw/#comment-312 <!--%kramer-ref-pre%-->[...] Self Replicating Awesomeness: The Marketing of No Marketing panel at SXSW 10 March, 2008 Posted by Alex As Social Media & Networks [...]<!--%kramer-ref-post%--> Kramer auto Pingback[...] Self Replicating Awesomeness: The Marketing of No Marketing panel at SXSW 10 March, 2008 Posted by Alex As Social Media & Networks [...]

]]> By: Alex http://alexdc.org/2008/03/self-replicatin.html/comment-page-1#comment-287 Alex Thu, 13 Mar 2008 03:50:27 +0000 http://alexdc.org/self-replicating-awesomeness-the-marketing-of-no-marketing-panel-at-sxsw/#comment-287 You're right, Ed, customer support becomes the most important part of marketing. This means not only that people within the company help out users, but that users are empowered to help users as well by making available forums and other platforms suited for the purpose. It also means putting in business processes to delegate and track issue resolution. Congrats on your new job, by the way :) You’re right, Ed, customer support becomes the most important part of marketing. This means not only that people within the company help out users, but that users are empowered to help users as well by making available forums and other platforms suited for the purpose. It also means putting in business processes to delegate and track issue resolution.

Congrats on your new job, by the way :)

]]> By: Ed http://alexdc.org/2008/03/self-replicatin.html/comment-page-1#comment-286 Ed Wed, 12 Mar 2008 23:47:11 +0000 http://alexdc.org/self-replicating-awesomeness-the-marketing-of-no-marketing-panel-at-sxsw/#comment-286 "Customer Advocate" sounds like Marketing/PR needs to act more like Customer Support and Customer Support needs to realize that it's actually Marketing. “Customer Advocate” sounds like Marketing/PR needs to act more like Customer Support and Customer Support needs to realize that it’s actually Marketing.

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