Social Media Course Syllabus, Fall 2010
by Alex. Average Reading Time: almost 20 minutes.
Last Wednesday marked the end of the Fall semester for my course at the University of Miami. Together with 19 students and invited lecturers, we explored the workings of social media from multiple perspectives, including identity, community, branding, PR, and journalism. The class developed on three levels, covering the practice of publishing and sharing; online culture, behavior, and sociology; and, relevant case studies about PR and journalism online.
As with previous classes, I am grateful to my class for putting up with some of the shortcomings of the course. The course gets better with each new iteration, thanks mostly to feedback from the students and their performance.
Posted below is the original syllabus for Fall semester 2010, which we mostly followed and with the one big exception of not covering virtual worlds. Second Life did take a big hit this year with the departure of its Founder, but other worlds are doing exceedingly well, including Blue Mars and World of Warcraft, of course.
Based on learnings from this semester, I’ll be modifying some things for the Spring 2011 Semester, as follows:
* Cover the sociology later in the course
* Quickly ramp up individual publishing and collaborative tools
* Spend more time initially on the mechanics of some platforms, including WordPress, LinkedIn, Facebook, and third-party apps for Twitter
* Invite guest lecturers later in the semester, rather than right away
* Provide more direction and structure regarding class projects
* Space the student presentations out throughout the semester, rather than grouped at the end
* Emphasize learning the vocabulary from the beginning, since vocabulary helps to structure the learning and to solidify key concepts
Without a doubt, I learned a whole lot more about teaching and about myself while teaching this semester. The more I teach, the more I am humbled by the profession and by my colleagues who are full or tenured professors.
The original course syllabus for the Fall semester follows below. If you read through it, please let me know your thoughts.
CNJ595: Social Media for Mass Communication, University of Miami School of Communication, Fall Semester 2010
Instructor: Alex de Carvalho
Meeting place and time: WCB 2046, Wednesday, 6:25pm – 9:05pm
Office hours: Please schedule
SYLLABUS
COURSE DESCRIPTION AND PURPOSE:
In a few short years, social media has profoundly changed online communications. With the advent of new tools and platforms, more and more people are publishing and participating in conversations online. Mass adoption of social computing technologies has led to new types of mediated interaction as people maintain more relationships than any time prior.
As former members of the audience become the creators of content, corporations and media organizations lose control of their marketing message and individuals face new challenges in terms of privacy, identity, and the maintenance of virtual relationships. This course explores implications, opportunities and challenges for the communications profession, including journalism, public relations, advertising, and marketing.
The course is grounded in practice, and you will be required to participate in social networks, forums, blogs, wikis, micro-blogs, and more. Class discussions, presentations by students, readings, case studies, and invited speakers, will highlight new effective strategies and applications of these platforms.
The class is highly participatory both offline and online. Between the weekly scheduled class meetings, this course’s discussion continues in a variety of online and virtual environments. Those who complete this course will know how to use social media productively, and have a framework for understanding and evaluating new tools and platforms.
COURSE PREREQUISITES:
The class is open to all; there are no prerequisites for this class.
MATERIALS FEES:
Students will not be required to purchase any materials or books and all Readings will either be handed out or available online for free. We will read research papers, studies, and press articles. These readings are organized by week and are available online via the course wiki.
FORMAT:
This course combines lectures and student presentations. Classes are generally a semi-structured topical discussion based on readings and questions. Guest lecturers will be invited to lead class discussions on certain topics. Active participation is expected.
ASSIGNMENTS/COURSEWORK:
We will be using a shared wiki, individual blogs, a bookmarking service, and individual twitter accounts as the web platforms for this course.
The wiki functions as the central space for collaboration, where assignments and readings will be posted and discussions will be held. The wiki will also have the Readings list, which may change during the course according to our progress.
The online requirements serve both to familiarize you with new web communication technologies and to continue the discussion beyond the confines of the campus.
- Online participation through social media utilities and platforms– 30% of final grade. Create a blog and a Twitter account and publish several times a week on topics relevant to the class discussion, as described in the syllabus and context of the readings. Students may also blog about a topic of their own interest. Each blog post should link to relevant resources on the web. The blog will be evaluated on the quality of engagement with themes of the class (or on specialized topics according to a student’s interests), the clarity of expression, and the cultivation of community through regular posts and comments. Each blog post must include the tag “umsocmed”. Participation through other social media platforms including video and photosharing websites will count as well.
- Topical Presentation and Discussion – 30% of final grade. You will be required to deliver a presentation during the course. You may choose to research and present an existing relational technology (a citizen journalism website, a social network, or a social media utility), covering the following aspects: what is the history of the technology or platform? How is identity developed? What types of activities create digital traces? What are the relational aspects and functionalities? How are relationships created and displayed? How are communities formed and managed? How does the social discovery of information, news, and events occur? How does the platform or technology integrate with external web services?
Alternatively, you may choose to interview a recognized thought-leader or entrepreneur in social media, including: how did they get started with social media? What is their field of expertise or strength in social media? What were the milestones in their own online development? What do they consider to be historical milestones in social media (case studies, new technologies, etc.)? What challenges have they faced and what battles have they fought along the way (anecdotes are important)? What is the future of social media?
Presentations should be 20 minutes in length with accompanying visuals.
Participation — 30% of final grade. Class participation is required. Students are expected to do all the Readings for the course, to attend classes regularly, to have completed the reading in advance of classes, and to participate actively in class discussion.
Final Exam — 10% of final grade. The final exam will evaluate your familiarity with social media concepts, case studies, and vocabulary.
Recognition will be given to those who demonstrate consistent improvement over the course of the term.
TEXTS:
Readings will be as current as possible and the instructor will regularly assign materials. In addition, students will be responsible for keeping up to date with the course’s blogroll which will be presented in the beginning of the semester. Handouts may be provided in addition, in the class and students are responsible for reading assigned materials and the blogroll prior to each class.
COPYRIGHT STATEMENT:
Use of copyrighted materials is strictly prohibited for any assignment or class presentation unless permission is granted by the author. You may use Creative Commons (http://www.creativecommons.org) materials as long as you comply with the licensing requirements. Licensing information for materials used are to be submitted together with your assignments.
COURSE TOPICS OUTLINE
The order of course topics may vary from the syllabus based on the availability of guest lecturers, as well as on students’ progress in assimilating course materials and learnings from class.
Session 1 August 25, 2010
Course introduction: who are we and what are our interests; what do we expect and want out of this class?
Instructor and students introduce themselves, instructor explains objectives, assignments and expectations.
Discussion topics:
* Brief overview of social media
* Differences between traditional media and social media
* Suggested books for reference and to acquire greater proficiency
* Product vs. process journalism
* Rapid cognition online
* Discussion about social media literacy
* Introduction to object-centered sociality
* Our class tag / hashtag: umsocmed / (#umsocmed on Twitter)
* Blogging culture: presence, credibility, identity, reputation, authority, and influence
* Introduction to WordPress, including hosted and self-hosted blogs
* Introduction to Twitter
* Some notable Twitter accounts to follow
* Overview of location-based services, particularly foursquare
* Aggregation with friendfeed and distribution with Ping.fm
* Twitter desktop and mobile apps, including Tweetdeck and Seesmic
Assignments:
* Read the assigned readings for the next class and be prepared to discuss.
* Set up a Twitter account and post an update with the hashtag #umsocmed. If your Twitter account is private, please advise the instructor.
* Set up a WordPress blog, whether hosted on WordPress.com or self-hosted
* Publish a blog post, with links to something on the Web that is relevant to class topics, as described in the syllabus and context of the readings. The blog will be evaluated on the quality of engagement with themes of the class, the clarity of expression, and the cultivation of community through regular posts and comments. Tag your blog posts with “umsocmed”.
* Contribute one comment to the blog post of another class mate each week
* Post to Twitter daily (except weekends).
Readings:
* Wathen, C.N., Burkell, J., (2002). Believe It or Not: Factors Influencing Credibility on the Web. Journal Of The American Society For Information Science And Technology, 53(2):134–144, 2002
* Hargittai, E., Fullerton, L., Menchen-Trevino, E., & Thomas, K.Y. r — (2010). Trust Online: Young Adults’ Evaluation of Web Content. International Journal of Communication 4 (2010), 468–494
Session 2 September 1, 2010
Theme: WordPress, SEO, journalism tools
Clarification on how the class will be graded
Social media glossary
Review of WordPress setup, hashtags, commenting. Widgets
Disqus commenting system
Review of Twitter accounts
Introduction to the class wiki
RSS, feedreaders, Google Reader, OPML, and FeedBurner
Introducing social bookmarking and Delicious
Introducing the course blogroll
Guest lecturers:
* John Carcutt, President, Applied SEO, Inc.
* Greg Linch, News Innovation Manager, Publish2
Discussion topics:
* Search Engine Optimization: definition, importance, techniques, tools, blog search engines
* Social Media Optimization
* News innovation: how is traditional media responding and adapting to changes in the media landscape?
Assignments:
* Read the assigned readings for the next class and be prepared to discuss.
* Add your colleague’s blogs’ RSS feeds to your feedreader account and add the course blogroll OPML
* Keep up to date with the feeds in your feedreader and comment when appropriate
* Sign up on the wiki for the presentation for which you will lead discussion.
* Publish two blog posts, with links to something on the Web that is relevant to class topics, as described in the syllabus and context of the readings. The blog will be evaluated on the quality of engagement with themes of the class, the clarity of expression, and the cultivation of community through regular posts and comments. Tag your blog posts with “umsocmed”.
* Contribute one comment to the blog post of another class mate each week
* Post to Twitter daily (except weekends).
Readings:
* Saveri, A., Rheingold, H., & Vian, K., (2005). Technologies of Coöperation. Palo Alto CA: Institute for the Future.
* Levine, F., Locke, C., Searls, D. & Weinberger, D. (1999). The Cluetrain Manifesto. The End of Business as Usual.
- 95 Theses: http://www.cluetrain.com/book/95-theses.html
- Elevator Rap: http://www.cluetrain.com/book/elevator.html
- Introduction: http://www.cluetrain.com/book/introduction.html
- Markets Are Conversations: http://www.cluetrain.com/book/markets.html
- The Hyperlinked Organization: http://www.cluetrain.com/book/hyperorg.html
Session 3 September 8, 2010
Theme: blogging concepts, ethics, terms, tools, and techniques. Wikis. RSS. LBS.
Blogging culture: authenticity, transparency, authority, influence, ethics, and credibility
Writing for the web
Basics of HTML and CSS
Trackbacks, links, tags, sidebars, blogrolls, widgets, and feeds
Blog search engines
Realtime search
Blogging workflow, tools, and browser add-ons
Wikis: PBWiki, SocialText, MediaWiki
Wikipedia
Publishing and distributing your media online; syndicating your media and content to your communities through RSS
Monitoring your reputation, your brands and your keywords
Setting up feeds and alerts for the information that matters to you
Facebook feeds, Tumblr, Posterous, FriendFeed
Location-Based Services: Foursquare, Gowalla, Facebook Places, Brightkite, MyTown, Google Latitude, Loopt, scvngr
Assignments:
* Read the assigned readings for the next class and be prepared to discuss.
* Keep up to date with the feeds in your feedreader and comment when appropriate
* Publish two blog posts, with links to something on the Web that is relevant to class topics, as described in the syllabus and context of the readings. The blog will be evaluated on the quality of engagement with themes of the class, the clarity of expression, and the cultivation of community through regular posts and comments. Tag your blog posts with “umsocmed”.
* Contribute one comment to the blog post of another class mate each week
Post to Twitter daily (except weekends).
Readings:
* Travers, J., Milgram, S., (1969). An Experimental Study of the Small World Problem. Sociometry, Vol. 32, No. 4. (Dec., 1969), pp. 425–443
* Granovetter, M. S., (1973). The Strength of Weak Ties. American Journal of Sociology, Volume 78, Issue 6, (May, 1973), 1360–1380
* Knorr Cetina, K.D. and Bruegger, U. ( 2000). The Market as an Object of Attachment: Exploring Post-Social Relations in Financial Markets. Canadian Journal of Sociology 25(2): 141–68
* Counts, S., & Stecher, K. (2009) Self-Presentation of Personality During Online Profile Creation. ICWSM ’09. * Adams, Paul (2010). The Real Life Social Network. PDF document available online
* Meeker, M., Devitt, S., Wu, L. (2010). Internet Trends. Morgan Stanley Research.
Session 4 September 15, 2010
Theme: social networks, identity, and your brand
Your life online: your brand persona vs the brand you represent
Your online CV: business networking with LinkedIn
Social Graph: 6 degrees of separation, in theory and practice
Social object: friend-based sociality vs object-centered sociality
Online communities and social networks: becoming an active member and participating
The social media starfish and the conversation prism
OpenID and Oauth
Social networking for promoting people, products, and services
How does social network design and architecture affect participation? What else affects participation?
News feeds, activity streams, life streams
Comparing the platforms: LinkedIn, MySpace, Facebook, Hi5, Orkut, and more
Facebook apps and Open Social
Whose data is it? Closed gardens and network data portability
Assignments:
* Read the assigned readings for the next class and be prepared to discuss.
* Keep up to date with the feeds in your feedreader and comment when appropriate
* Publish two blog posts, with links to something on the Web that is relevant to class topics, as described in the syllabus and context of the readings. The blog will be evaluated on the quality of engagement with themes of the class, the clarity of expression, and the cultivation of community through regular posts and comments. Tag your blog posts with “umsocmed”.
* Contribute one comment to the blog post of another class mate each week
Post to Twitter daily (except weekends).
Readings:
* Please consult the course wiki
Session 5 September 22, 2010
Theme: Copyrights, DRM, Images, video, social bookmarking
Photography on the web, Flickr
Copyright and Creative Commons
Harnessing collective intelligence: social bookmarks, folksonomies, collaborative and active filtering
Normal distribution vs. Power laws
Net Neutrality
Video for the web
Mediasnacks. Filming, editing, and publishing a short video online
Recording an audio interview, editing, and uploading it
Use of images, graphs, and maps to illustrate texts
Guest lecturer:
* Jessica Kizorek, Founder, Two Parrot Productions
Assignments:
* Read the assigned readings for the next class and be prepared to discuss.
* Keep up to date with the feeds in your feedreader and comment when appropriate
* Publish two blog posts, with links to something on the Web that is relevant to class topics, as described in the syllabus and context of the readings. The blog will be evaluated on the quality of engagement with themes of the class, the clarity of expression, and the cultivation of community through regular posts and comments. Tag your blog posts with “umsocmed”.
* Contribute one comment to the blog post of another class mate each week
Post to Twitter daily (except weekends).
Readings:
* Haewoon Kwak, Changhyun Lee, Hosung Park, and Sue Moon (2010). What is Twitter, a Social Network or a News Media? Proceedings of the 19th International World Wide Web (WWW) Conference, April 26–30, 2010, Raleigh NC (USA)
* Zhao, D., Rosson, M.B. (2009). How and why people Twitter: the role that micro-blogging plays in informal communication at work, Proceedings of the ACM 2009 international conference on Supporting group work, May 10–13, 2009, Sanibel Island, Florida, USA
* Brooks, A., Churchill, E.F. (2010). Tune in, Tweet on, Twit out: Information Snacking on Twitter. CHI 2010, April 10–15, 2010, Atlanta, Georgia, USA
Session 6 September 29, 2010
Theme: social media for fun and profit
Special guests: local bloggers and journalists are invited to class for a roundtable discussion on their experiences.
Discussion topics:
When and how did the invited bloggers start using social media?
How has social media affected their lives and their careers?
What were some of the highs and lows?
How can social media complement your career?
How can one make a living from social media?
Building a persona and a brand
Creative writing on the web
Theme: your identity online and offline.
Online behavior affects credibility, authority, and influence
Writing for the web
Building your persona and brand
Meetups and tweetups
What about privacy, security, and ethics?
Guest lecturer:
* Maria de los Angeles, Writer, Blogger
* Carlos Miller, Photographer, Blogger
* Patrick Barbanes, Consultant, Blogger
Assignments:
* Read the assigned readings for the next class and be prepared to discuss.
* Keep up to date with the feeds in your feedreader and comment when appropriate
* Publish two blog posts, with links to something on the Web that is relevant to class topics, as described in the syllabus and context of the readings. The blog will be evaluated on the quality of engagement with themes of the class, the clarity of expression, and the cultivation of community through regular posts and comments. Tag your blog posts with “umsocmed”.
* Contribute one comment to the blog post of another class mate each week
Post to Twitter daily (except weekends).
Readings:
* Please consult the course wiki
Session 7 October 6, 2010
Theme: virtual worlds
Virtual worlds exist in many forms, and many more are sure to be created. We first discuss World of Warcraft, and SecondLife, the immersive virtual world.
Assignments:
* Read the assigned readings for the next class and be prepared to discuss.
* Keep up to date with the feeds in your feedreader and comment when appropriate
* Publish two blog posts, with links to something on the Web that is relevant to class topics, as described in the syllabus and context of the readings. The blog will be evaluated on the quality of engagement with themes of the class, the clarity of expression, and the cultivation of community through regular posts and comments. Tag your blog posts with “umsocmed”.
* Contribute one comment to the blog post of another class mate each week
Post to Twitter daily (except weekends).
Readings:
* L. Wu, et al., “Vaue of social network — A Large-scale analysis on network structure impact to financial revenue of information technology consultants,” presented at the Winter Information Systems Conference, Salt Lake City, 2009
* Paek, T., Gamon, M., Counts, S., Chickering, M., & Dhesi, A. (2010) Predicting the Importance of Newsfeed Posts and Social Network Friends. AAAI ’10
Session 8 October 13, 2010
Theme: getting things done online, collective action, and sharing economies. Cloud computing, SaaS, open source, browsers, and standards
Discussion topics:
What can be done alone? What can be done collectively? How do individuals build up social capital? How can self-interest be leveraged to create public goods? How do people organize online into groups for coöperation, collaboration, and collective action? What are the relationships between collective action, community, and democracy? What mechanisms facilitate collective action and community? Do social networks allow for new forms of production (ie., “non-market peer production”)?
Overview of open source culture and software. What factors lead to success? What motivates contributors?
Does most of your data reside on your hard drive, or in the cloud? Which data is where? Why? Which factors lead to greater migration of data online?
Does the desktop matter anymore? How does the browser continue to change, and why? What about new desktop (and mobile) clients? Also, we take a look at browser extensions.
Overview of software as a service providers and platforms, for private, personal business, and corporate use. What are the business models?
Assignments:
* Read the assigned readings for the next class and be prepared to discuss.
* Keep up to date with the feeds in your feedreader and comment when appropriate
* Publish two blog posts, with links to something on the Web that is relevant to class topics, as described in the syllabus and context of the readings. The blog will be evaluated on the quality of engagement with themes of the class, the clarity of expression, and the cultivation of community through regular posts and comments. Tag your blog posts with “umsocmed”.
* Contribute one comment to the blog post of another class mate each week
Post to Twitter daily (except weekends).
Readings:
* Please consult the course wiki
Session 9 October 20, 2010
Theme: the changing role of PR and marketing
How has online participation in social media affected brand, positioning, advertising, and public relations? What role for community?
We explore case studies of successes and failure in social media communications by brands. Are companies having a hard time adjusting, and if so, why?
Assignments:
* Read the assigned readings for the next class and be prepared to discuss.
* Keep up to date with the feeds in your feedreader and comment when appropriate
* Publish two blog posts, with links to something on the Web that is relevant to class topics, as described in the syllabus and context of the readings. The blog will be evaluated on the quality of engagement with themes of the class, the clarity of expression, and the cultivation of community through regular posts and comments. Tag your blog posts with “umsocmed”.
* Contribute one comment to the blog post of another class mate each week
Post to Twitter daily (except weekends).
Readings:
* Please consult the course wiki
Session 10 November 3, 2010
Theme: the changing role of PR and marketing
How has online participation in social media affected brand, positioning, advertising, and public relations? What role for community?
We explore case studies of successes and failure in social media communications by brands. Are companies having a hard time adjusting, and if so, why?
Assignments:
* Read the assigned readings for the next class and be prepared to discuss.
* Keep up to date with the feeds in your feedreader and comment when appropriate
* Publish two blog posts, with links to something on the Web that is relevant to class topics, as described in the syllabus and context of the readings. The blog will be evaluated on the quality of engagement with themes of the class, the clarity of expression, and the cultivation of community through regular posts and comments. Tag your blog posts with “umsocmed”.
* Contribute one comment to the blog post of another class mate each week
Post to Twitter daily (except weekends).
Readings:
* Please consult the course wiki
Session 11 November 10, 2010
Theme: citizen journalism
What are the models for journalism online? How do they leverage the community? What are the elements of citizen journalism sites? How is the information structured? In which ways do readers and the community participate? How to maintain relevance and quality? If you could build a citizen journalism site, what would it look like?
Assignments:
* Read the assigned readings for the next class and be prepared to discuss.
* Keep up to date with the feeds in your feedreader and comment when appropriate
* Publish two blog posts, with links to something on the Web that is relevant to class topics, as described in the syllabus and context of the readings. The blog will be evaluated on the quality of engagement with themes of the class, the clarity of expression, and the cultivation of community through regular posts and comments. Tag your blog posts with “umsocmed”.
* Contribute one comment to the blog post of another class mate each week
Post to Twitter daily (except weekends).
Readings:
* Please consult the course wiki
Session 12 November 17, 2010 — FINAL EXAM
Session 13 November 24, 2010 — Thanksgiving Recess
Session 14 December 1, 2010 — STUDENT PRESENTATIONS
Session 15 December 8, 2010 — STUDENT PRESENTATIONS
